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The individual should be immediately escorted off the property and/or prosecuted. There should be a NO TOLERANCE policy for threats or physical altercations. Unfortunately, we no longer feel your establishment is safe. What is changing at Ameristar? After witnessing over 5 incidents of threatening and verbal attacks along with 1 assault by players in the last 12 months, everyone's safety is at risk.

The security guard was way out of line by come out slowing down just to give dirty looks.

Once I was told I couldn't be there with my kids we left with no problem. slows down when he gets by my husband giving him dirty looks come by my car starting at me. The security comes back outside gets in his car pulls around by my husband who is now going back in to get our stuff. I leave go to the car with my children right away. He don't know how old my children are to be telling me if it's ok or not to leave my children alone in my car and it's just not his place. My exact words were ok nothing I can do about it but I still need to get my property out of the room when one of the staff tell me well only one of you can get your belongings cause I can't leave my kids alone.I don't need your staff telling me how to take care of my kids. He must of called someone because as so as I walk in a man is telling me how I can't be here with the kids. I was confused because many of the staff saw us walking in and out of the hotel the day before with no problem so I tell him I'm going to go ask. I booked a room for two night first night everything was fine the next daya male security guard in a car stops me tells me my children are not allowed on the property.

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